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Projects

Content Strategy

Requirement: Write UX content for a new screen in an application that helps customers update their contact information, such as email addresses and phone numbers.

Screenshots from an application for which I wrote UX copy.

A presentation for the management to promote the significance of UX Content in the organization.

Requirement: Rework the wireframe, consulting the Business Analyst (for the logic) and Visual Designer (for design and interaction).

Includes excerpts and screenshots from a Content Style Guide that I have built and implemented for an organization.

Technical Writing Samples

Sample of a product overview document.

A sample IT document on the Change Management process.

A sample template of the Technical Design template.

Sample template (output) created on FrameMaker.

A sample IT document on the Daily Incident Management process.

A sample procedure document.

Snippets of technical content.

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