Writer, Content Strategist, Product Trainer, and Storyteller.
Portfolio
Requirement: Write UX content for a new screen in an application that helps customers update their contact information, such as email addresses and phone numbers.
Requirement: Reimagine a 2014 Daily Incident Management SOP that I originally wrote in Word format.
Requirement: Rework the wireframe, consulting the Business Analyst (for the logic) and Visual Designer (for design and interaction).
Requirement: Draft a 200-word article snippet that explores how Generative AI is reshaping the role of content strategists.
Content Strategy
Requirement: Write UX content for a new screen in an application that helps customers update their contact information, such as email addresses and phone numbers.
A presentation for the management to promote the significance of UX Content in the organization.
Requirement: Rework the wireframe, consulting the Business Analyst (for the logic) and Visual Designer (for design and interaction).
Includes excerpts and screenshots from a Content Style Guide that I have built and implemented for an organization.